l8988 Privacy Policy

Last updated: 2026

Section 1

Introduction & Scope

l8988 is a trusted online betting and casino platform in Bangladesh. We believe your personal information is a valuable asset, and protecting it properly is our fundamental responsibility. This Privacy Policy ("Policy") explains how l8988 collects your personal information, why it is used, with whom it may be shared, and how it is kept secure.

This Policy applies to the l8988 website and all associated services. By registering an account on our platform or using any of our services, you acknowledge that you have read this Policy and agree to its terms.

Important: If any changes are made to this Policy, we will notify you by email or through the platform. Continued use of the platform after any changes will be taken as your acceptance of the updated Policy.

Section 2

What Information We Collect

l8988 collects only the information necessary to provide our services. The types of information collected are listed below:

2.1 Information provided directly by you

Name, date of birth, and contact address
Email address and mobile number
National ID (NID) or passport number (for identity verification)
Bank account or mobile banking number (bKash, Nagad, Rocket, or bank transfer)
Any additional information provided during account creation

2.2 Automatically collected information

IP address and device type
Browser information and operating system
Logs of your activity on the platform (login times, betting history, transaction records)
Information collected from cookies and similar tracking technologies

2.3 Information received from third parties

Transaction verification information from payment gateways or banks
Risk-related information from fraud prevention services
Verified information from identity verification (KYC) services

Section 3

How Your Information Is Used

l8988 uses your information only for lawful and specific purposes. We never use your information for unrelated purposes.

To create, manage, and verify accounts
To process deposits, withdrawals, and transactions
To provide customer support and resolve issues
To send you relevant promotional information (where applicable)
To prevent fraud, money laundering, and other illegal activity
To ensure platform security and resolve technical issues
To fulfill our legal obligations and ensure responsible gaming
To improve the user experience and monitor service quality

Marketing communications: We will obtain your consent before sending you promotional messages. You may withdraw this consent at any time.

Section 4

Information Sharing & Disclosure

l8988 does not sell your personal information to any third party. However, in the limited circumstances below, necessary information may be shared with specific partners:

4.1 Service provider partners

Our payment processors (such as bKash, Nagad, Rocket, or banking partners), technology infrastructure providers, and identity verification agencies may receive the minimum information necessary to deliver their services. They are required to follow policies equivalent to our Privacy Policy.

4.2 Legal obligations

Where required by law, regulation, or court order, l8988 may share information with the relevant authorities. Only the information necessary to meet the legal obligation will be disclosed.

4.3 Fraud and security

To prevent fraud, ensure cybersecurity, or protect accounts, necessary information may be shared with security specialists or law enforcement agencies.

Section 5

Cookies & Tracking Technologies

l8988 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of cookies we use

Essential cookies: Required for login sessions, security verification, and the basic functionality of the platform.
Functional cookies: Used to remember your preferred language, betting settings, and other preferences.
Analytical cookies: Used to understand platform usage and improve service quality.
Security cookies: Used for fraud detection and account protection.

You can control or disable cookies from your browser settings, though doing so may limit some features of the platform.

Section 6

Data Security Measures

l8988 applies industry-standard technical and organizational measures to protect your information. Our platform is secured by SSL (Secure Socket Layer) encryption, which keeps your data transfers safe.

All sensitive information is stored in encrypted form
Our servers undergo regular security audits
Staff access to information is strictly limited on a need-to-know basis
Automated monitoring systems are active for detecting suspicious activity
Payment information is handled in accordance with international security standards

Security incidents: In the event of a data breach, l8988 will notify affected users as quickly as possible and take the necessary protective measures.

Section 7

Data Retention Period

l8988 retains your information only for as long as it is needed for the relevant purpose or as required by legal obligations.

Information for active accounts is retained for the entire period the account remains open
Financial transaction records are kept for a defined period after account closure, as required by applicable law
Identity verification documents are retained up to the legally required time limit
Information that is no longer needed is securely deleted or anonymised

Section 8

Your Rights

As an l8988 user, you may exercise the following rights regarding your personal information:

8.1 Right to access

You may request at any time to know what information l8988 holds about you. We will provide you with a copy of that information as promptly as possible.

8.2 Right to rectification

If any information held about you is inaccurate or incomplete, you may request that it be corrected.

8.3 Right to erasure

In certain circumstances — particularly when the information is no longer necessary or you have withdrawn your consent — you may request deletion of your information. However, some information may be required to be retained due to legal obligations.

8.4 Right to object to processing

You may object at any time to the use of your information for marketing purposes and request that such communications be stopped.

To exercise your rights: Contact us by email to exercise any of the rights above. Our support team is able to assist in both Bengali and English.

Section 9

Protection of Minors

l8988 strictly provides services only to individuals aged 21 or older. We do not knowingly collect personal information from minors. Age verification is in place at the time of account registration.

If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

Section 10

Data Transfers

Some of l8988's technical infrastructure and service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally.

For any international data transfer, l8988 ensures that the receiving party is able to provide protection equivalent to this Policy. We establish contractual safeguards with each partner.

Section 11

Policy Changes & Updates

l8988 may update this Privacy Policy from time to time. Changes may occur due to an expansion of services, changes in legal requirements, or technological developments.

If any significant changes are made, we will notify you via an in-platform notification or to your registered email address. The updated Policy will be considered effective from the date of publication.

You can always find the latest version on this page. The "Last updated" date will be shown at the top of each version.

Section 12

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the l8988 support team.

Email: [email protected]
Live chat: 24/7 support available in Bengali and English

We will review your request as promptly as possible and take appropriate action. l8988 always believes in the principles of transparency and accountability.